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TV feeds are now 30-40 seconds behind the streaming feeds. This has been a problem for the last few weeks (at least).
For example - If I watch NFL Red Zone on stream it's about 8 seconds ahead of watching NFL Red Zone on TV. Last season the TV feed was 20-30 seconds ahead.
What the heck is going on? Power cycling the system doesn't work. Restarting the system doesn't work. Doing a system refresh doesn't work. This is a clearly widespread issue (see the other posts here). There's really no point to stay on cable if we are now even behind streaming services.
So are we going to get any official word from Cox on this? I called customer service, and the guy was clueless. He suggested having someone come out and look at the equipment. I told him that I doubted it was a hardware thing. Seems like the Cox people have no idea how to respond to this issue.
A 45 second delay watching stuff on my TV is ludicrous for what I pay, and their explanation is totally stupid (nobody else except Cox is having these issues). Will need to cancel if there isn't resolution.
It's honestly completely ridiculous now. I was watching the MLB playoffs and was getting alerts at least three pitches before the play happened I had the alert for. The fact that I pay almost $400 a month for cable that I can go on Twitter to get tests 45 seconds before I can see it happen "live" is like paying to be robbed.