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TV feeds are now 30-40 seconds behind the streaming feeds. This has been a problem for the last few weeks (at least).
For example - If I watch NFL Red Zone on stream it's about 8 seconds ahead of watching NFL Red Zone on TV. Last season the TV feed was 20-30 seconds ahead.
What the heck is going on? Power cycling the system doesn't work. Restarting the system doesn't work. Doing a system refresh doesn't work. This is a clearly widespread issue (see the other posts here). There's really no point to stay on cable if we are now even behind streaming services.
Another update: "After discussing this further with our video engineers, we believe the issue you're experiencing is due to the way live sporting events are broadcast and the encoding that occurs on the Cox side before the feed is transmitted to customers. Cox no longer broadcasts in the MPEG-2 format; MPEG-4 encoding is now used. Cox has been transitioning from MPEG-2 to MPEG-4 in all Cox markets over the past year. MPEG-4 compresses the signal more than MPEG-2 while maintaining signal quality, thus freeing up bandwidth. This encoding change can cause a delay between the TV broadcast and online streaming feeds."It looks like we have an answer. I think it was mentioned by another user in here as well.
I'm having the same issue and it is infuriating. I get ESPN alerts to my phone before the play happens on my TV. Is this a permanent thing with Cox or are they addressing it?
It seems like this is a permanent thing. After they sent me their response (see above), I asked them if this will be the standard moving forward and this was their reply:"This will be the standard moving forward. However, since technology is constantly changing, there is certainly the potential for further change and improvement. Our goal is to provide our customers with the highest quality audio and video broadcasts available."I wouldn't hold your breathe.