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There have been many posts to this issue that are LOCKED so its not a new problem it seems. Is there any solution? I am on my third box since July (Now Nov) and the issue remains. Recorded shows, skip, pixillate and even lock the box completely so I have to unplug and reset the box. Calls to Cox say..usual..unplug and get a new box or even some suggested to get a BETTER and of course more expensive box like the contour 2 box..If Cox offers this Contour 1 6 recording box it should work... For what we pay I should not have to get a new box so often , It seems live tv is ok at this time but our lifestlyle is to record..thats why we pay for a recorder..
Is Cox addressing this issue?
I am getting no error messages. If the recorded program actually locks up the recorder/TV and I have to unplug to reset, if I try to go back into that recording it just continues to lock up again. I called again yesterday and got a message there was an outage in my area expected to be fixed by later that day. All the recordings from the night before had this same skipping/pixilating issues. MAYBE if Cox is working in our area the signal is not as strong and it will not tape correctly? How can I have the strength of the signal tested? This is so frustrating after being a Cox customer for over 30 years to be forced into a new box that just does not work all the time..had no problem with the old style box.
had tech out..checked all wiring and signals..replaced the box..now lost all shows and future recordings..3rd box since July!