Forum Discussion
I am getting no error messages. If the recorded program actually locks up the recorder/TV and I have to unplug to reset, if I try to go back into that recording it just continues to lock up again. I called again yesterday and got a message there was an outage in my area expected to be fixed by later that day. All the recordings from the night before had this same skipping/pixilating issues. MAYBE if Cox is working in our area the signal is not as strong and it will not tape correctly? How can I have the strength of the signal tested? This is so frustrating after being a Cox customer for over 30 years to be forced into a new box that just does not work all the time..had no problem with the old style box.
- OldBob26 years agoNew Contributor III
had tech out..checked all wiring and signals..replaced the box..now lost all shows and future recordings..3rd box since July!
- KevinM26 years agoFormer ModeratorHi OldBob2, we apologize for the poor and unpleasant experience. Since the technician left, are you still experiencing any issues with our service? -Kevin
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