Want to learn how to use the Support Forums?
Read the forum guidelines
Both games, channels 11 and 12. Tried everything SAP on and off. Reboot. Called COX. No solution!
If you've already checked to verify your receiver's SAP is OFF and/or your Audio Language is set to Primary, then you should check the SAP settings for your TV to verify it is OFF. Both your receiver and TV SAP settings must be OFF.
Same here. It had only been FOX, channel 11 for the past week or so...but yesterday was also channel 12. Many others in my area have the same issue, this is definitely a problem with COX and not TV/Cable box settings.
Perhaps English is now Secondary Audio.
Only during football games that I've seen. Commercials and other TV shows are in English, so I know it is not the SAP setting. It first happened during Thursday Night Football between the 49ers and Cardinals, then it happened for the USC vs. Oregon NCAA football game. On Sunday, 11/3/19 all NFL games on both 11 and 12 were in Spanish.