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For the last several weeks, shows I have been watching have been interrupted by a Cox ad or announcement basically saying "For support or to activate services, call" and it gives numbers for residential customers and another for business. This lasts maybe thirty seconds to a minute and wipes out whatever show I am watching. It does not matter what channel I am watching at the time, it can happen anywhere. How can this be stopped!!!
maybe there is something wrong with your box hooked up to the tv? have you tried calling the phone number?
How often does it occur? I occasionally get something like it. A show will stop, audio will cutout and a warning appears on screen. From memory, it'll read, "You're not subscribed to this channel [whatever channel]. To subscribe to this channel call..."
I complained about 5 years ago and a contributor said it's our boxes syncing with the head-end. Cox apparently does a LOT of syncing and it's very annoying.
I have submitted an e-mail with requested info to firstname.lastname@example.org.
to add to this Omaha just had our weekly EAS test and when was over the Tivo's showed a screen with subscription info.