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I have the feature "Directory Listing Non Published" on my phone which I no longer need or want. I have tried repeatedly to get it removed, with no success. Who do I contact to accomplish this? So far after several phone attempts to remove it, I have not been successful. I don't care about the $4 but I really would like to call without punching *82 on calls, including calls to Cox 600-8282. Appreciate any help. Thanks.
It sounds like you may have a caller ID block setup on your account. The "Directory Listing Non Published" just means that your number is not listed in a phone book//directory. It sounds like we will need to review your account to remove the caller ID block so that you can make calls without needing to dial *82. This will make your caller ID information show up when dialing out to other people though.BrianCox Support Forum Moderator