Forum Discussion

Zoodvm's avatar
Zoodvm
New Contributor
10 months ago

Netflix removal

Greetings:  I have tried today to get this done through Cox.com chat but over an hour with 5 reps I could not resolve this.  I can call tomorrow when Cox offices are open but I thought I'd try this first.

 

I wish to remove, unsubscribe, delete Netflix.  The charge from my Cox bill is:

OTHER SERVICES

Subscriptions Billed Through Cox

Netflix $22.99

Total Other Services $22.99

 

How do I remove Netflix from my account?  

 

Thanks and cheers:

Pat Morris

  • MariaL's avatar
    MariaL
    10 months ago

    Hi Zoodvm,

    This forum is primarily intended for the discussion of technical issues among peers.  Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum.  Please email us at Cox.Help@cox.com with your full name, your complete address, and this post.

  • MariaL's avatar
    MariaL
    Moderator
    10 months ago

    Hi Zoodvm,

    This forum is primarily intended for the discussion of technical issues among peers.  Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum.  Please email us at Cox.Help@cox.com with your full name, your complete address, and this post.