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i have had 3 friends try to call forward me and they cannot do it/i tried from my cel to the house phone...no luck. anyone?
changing their phone to mine
Then that is not them forwarding you, that's them forwarding their own phone. So your saying that doesn't work? What happens when they try? Busy signal? Error message? Can they forward to other people's numbers? How about a Cox number like the number you call for support?
David grit said:Cox touched on that, i have a feeling thats what it is..
Can you explain? Do you mean over the phone when you were ordering service? If so, please give detail. What we know on the service end is very sparce, so any info is good info.
actually, i called the tech support and they transfered me to three people. the last person had no idea why they could not forward to the line...they said everything on there side (my phone) was working proper, but yet another person could not forward their phone either...its an issue
BTW, you don't have Sim. Ring or NoMoRob enabled do you?
Yea, sorry if I made light of it, it's just the 3rd thing related to the phone change that they officially haven't even announced. BTW, I'm not a employee or anything. Just another user like you. Not sure what else there is to try. The fact that it's effecting everyone is kind of a good thing, because it means they will fix it faster. The only thing I can think of to try is to see if they(your friend) has Sim. Ring and try setting that up instead of call forwarding. Do you know what provider your friend business has?
at & t
Have them try this. Not only might it work, but I think it's more the feature they are looking for too.