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JDTinker's avatar
JDTinker
New Contributor
9 years ago

Email Problems in Santa Barbara

Been having trouble with sending email from iOS portable devices...iPhone and iPad.  Sent messages wind up in Draft or Outbox folders without being sent to recipient and can't be sent again from those folders.  Also, when logging on to Cox email account, the Inbox folder is either nearly or completely empty, when it actually should contain hundreds of received emails.

These problems seem to have started while we were traveling overseas in April and May.

Have tried deleting the Cox email account on the iOS email app and re-configuring.  This seems to be effective for a short time however problem recurs when we again login to Cox email server.

Are you having SMTP server problems on West Coast?  Are other subscribers affected?  Is there a fix?

John H.

e-mail problem
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  • ChrisL's avatar
    ChrisL
    Former Moderator
    9 years ago
    @JDTinker

    For the SMTP problems are you getting any kind of error message when you try to send?  Regarding the mailbox contents being missing, did you configure a POP3 account on any of your devices?  If so, this would be normal behavior.