Forum Discussion

peppermintpatty's avatar
peppermintpatty
New Contributor
10 years ago

Can you retrieve deleted emails after they have left the "Trash" folder?

Can you retrieve deleted emails after they have left the "Trash" folder? I am needing a confirmation letter that I deleted and has already disappeared from the "trash" folder.

  • Health_Edge's avatar
    Health_Edge
    Valued Contributor III

    How do you check email? Webmail.cox.net or some kind of client, like Outlook?

  • EdwardH's avatar
    EdwardH
    Valued Contributor
    Unfortunately there is not a way to recover specific messages on the Webmail site if they are deleted from the Trash folder or the account is set to delete automatically. That setting can be changed through the Settings on Webmail, and clicking the preferences link on the left hand side of the Settings page. You will see a Deleted Items option in the middle of that list you can change for future reference.
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