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Do not receive verification or password reset emails using Cox.

It has been frustrating because on several websites where the site was supposed to send me a verification or password reset email, I would never receive the email using my cox email address.  It has happened with and AZ MVD site to name just two.  I spoke to the tech person at the the AZ MVD site and she stated that this has been happening to everyone using a cox email address.  Whenever possible, I switch my email to my gmail email address and no problem.  Apparently this has been happening for some time with Cox.  Can anyone tell me why this is happening and what Cox is doing, if anything, to rectify the situation.  (And, no, the emails are NOT going in the spam folder, they are lost in space.)

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  • TiffanyR's  #8a suggestion to deliver to Spam folder probably works too, but I know this does.

    Settings icon > Settings > Inbox > Spam settings > No Spam filtering

    Create the following Filter Rule:

    Settings icon > Settings > Inbox > Filter Rules > Add new rule

    Add condition: From      Contains <sender displayed name> or <sender email address>

    You can include multiple "Contains" entries to process this rule for multiple senders.

    Add action:                       Keep

    Put that rule first.  If the email isn't blocked before getting to Webmail, it will go to your Inbox.

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