Read the forum guidelines
I have a netgear c6300. It seems connectivity either slows down or lose connectivity between 11pm and 2am. The last week, it keeps dropping dropping all together. I was finally able to open my router specs and there were some correctables, but noticed that the upstream only locked one out of four channels. I checked again in the morning and now it’s four out of four. Is this a Cox issue or my router issue?
Can you post your signal levels or "router specs"? Is your upstream power level over 50?
Yes, it’s at 57. I can’t seem to add the photo.
See here on how to upload a photo. Basically you have to "Join" the forum and then the upload file option becomes available. Or you can copy/paste the text or upload a picture to Imgur.
Do you have any splitters in your house that you can bypass? If not I suggest contacting Cox for a technician.
I joined before posting. I have the picture icon but when I choose the photo, nothing happens. I don’t have a splitter I can remove. The wall outlet when Cox comes into the home has 2 has ports, one for cable one for internet. They did give me a signal booster which is in my daughters room. That was installed about 3 yrs ago.
How many active outlets do you have in your house? Atleast 3 right? Any you don't use you can bypass?
JK97 said: I choose the photo, nothing happens.
Then use Imgur and post the link.