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Internet keep shutting down

Cox told me they were escalating my complaint but 2 days later no one has reached out. Our service keeps disconnecting. I asked on NextDoor and many people have the same complaint but Cox says there are no issues in my area. 


I think we should get refunds. I am paying $170/mo and Cox has a monopoly here.


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  • Hi Ahern,

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    Thank you,

    Mike J.
    Cox Support Forums Moderator
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