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Internet keep shutting down

Cox told me they were escalating my complaint but 2 days later no one has reached out. Our service keeps disconnecting. I asked on NextDoor and many people have the same complaint but Cox says there are no issues in my area. 

 

I think we should get refunds. I am paying $170/mo and Cox has a monopoly here.

 

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  • Hi Ahern,

    The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox services with other customers.
    If you need help with billing or other account-specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

    Thank you,

    Mike J.
    Cox Support Forums Moderator
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