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do i need a modem or router? which model & brand is best?

i want to avoid rental fees on equipment. i am thinking of buying netgear cax80. i recently upgraded my internet to ultimate 500. i guess my old modem/router is not capable of the higher internet package. any help is appreciated.

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0 Bruce 8 months ago

marvelfangirl10 said:
i guess my old modem/router is not capable

What's the make and model of your old modem/router? Cox does authorize the DOCSIS in the CAX80 on their network. Do you have AX devices? Do you subscribe to landline service?
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0 marvelfangirl10 8 months ago in reply to Bruce

Netgear C7800 we have a magicjack that relies on internet connection
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0 JonathanJ 8 months ago in reply to marvelfangirl10

@Marvelfangirl10

You cannot just use a router your would also need a modem or a modem/router combo. You would also need to contact us so it can be provided to your account. This link will provide the ones we support www.cox.com/.../cox-certified-cable-modems.html.

Jonathan J
Cox Moderator
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0 Bruce 8 months ago in reply to marvelfangirl10

DOCSIS 3.1...Dual Band...32×8 channels...Gigablast-able...you own it. Whoever said your C7800 is not capable is wrong.

I don't see a problem for MagicJack. MagicJack only needs 5 down and 3 up (Mbps).
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do i need a modem or router? which model & brand is best?

Netgear C7800 we have a magicjack that relies on internet connection