Cox was overcharging me for service they never provided
I had their Premiere 200 service for years that supposed to provide speeds 200Mbps/150Mbps according to the plan but in reality I was getting at most 6Mbps. Cox keep lying to me and blaming on my Modem and other ridiculous excuses so I had their tech come out and confirm that it's on their end. I called Cox Customer Support and tried to see if I can be compensated for being overcharged for years and their rude manager yelled at me with "NO!!! We can't give you discounts!!" so I asked her, April to speak with her supervisor or manager. April said "I'm in charge here and you have to talk to me!" so I told her to I will call their corporate office and complain about her so she eventually said that her manager will contact me within 72 hours.
I don't understand why Cox still has this monopoly over the cable internet service and acting like Dictators with complete disregard for customers. I think Cox should be investigated and/or class action lawsuit filed against them.