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Affected by Hurricane Ida and they are only offering a $40 credit for no service for almost 30 days
Just curious, but how much would you say is fair, given this is was a "act of god"? Are you looking for the full month bill?
I'll refer to it as an act of nature. (no offense)
The hurricane was the act. Meaning, out of human control.
What the act affected was a product of human. Meaning, within human control.
Therefore, an unavoidable act affected a product of human.
The question: what portion of the human-product does Cox control?
If it was a wire connecting 2 utility poles in the woods, Cox is not responsible.
If it was a facility of Cox, Cox is responsible due to lack of redundancy, contingency ops or simply a back-up plan.
I'll leave the blame game there because Cox already assumed some responsibility: $40.
The question: how did Cox calculate $40?