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can anyone get the id me to work for the ebb program

the id me cox wants you to go threw to prove you were appoved for ebb program does not work trying for almost 2 weeks says cant verify me

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  • The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

    Tiffany R. 

    Cox Support Forum Moderator

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