Cox Line Quality Issues - Regular Upstream packet loss

Hello Cox!

Please take a moment to look over my report here on DSLREPORTS:

https://www.dslreports.com/forum/r32985872-OK-Cox-line-quality-issues-are-never-ending#32985872

I would like to know if Cox are doing anything about this. It's never ending, year after year in this location, modem after modem, tech after tech...

It's frustrating that you can't request a line tech to look at this without having to waste the time of a regular technician first. 

Looking forward to your response.