This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Why can't I get IPv6 on my Arris SBG6700-AC modem/router?

I have an SBG6700-AC Arris modem/router and it is a router that is compatible with Cox. I have talked with customer support multiple times about getting IPv6 activated but I am met with the same answer, "Please speak to the router manufacturer about this issue." I have also been told that it was activated for me and I had to do a full reset on my router. Twice. I just need to know why this is happening.