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BrokenSite's avatar
BrokenSite
New Contributor II
4 years ago
Solved

Unable to add new port forward - stuck on "Adding Port Forward"

I've been trying to add a new port forward and it's constantly stuck on "Adding Port Forward."

I have also heard about disabling "Advanced Security," but I can't find a way to disable it. Previously, it was as simple as logging into the default gateway in my browser and going to Advanced > Port Forwarding, however, they have since changed it and made it even more stupid. The new "wifi.cox.com" site doesn't even let me click anything to navigate and I have to open a new tab each time I was to visit a different page - yes, I have tried using numerous other browsers to no avail.

Anyway, I've navigated to the "Port Forwarding" section and filled out all of the details of the port forward and I get this seemingly forever:

Any help on how to fix this would be really appreciated.

  • Allenc123's avatar
    Allenc123
    4 years ago

    Using the "Cox Panoramic Wifi" App on a smartphone works. It is the only way...

    Cox devs STILL need to fix the website though...

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  • BrokenSite's avatar
    BrokenSite
    New Contributor II

    I should probably mention that I have Cox Panoramic WiFi.

  • BrokenSite's avatar
    BrokenSite
    New Contributor II

    Bump. Again, still need help with this. Any more suggestions on how to fix this issue?

    • Allenc123's avatar
      Allenc123
      New Contributor II

      Using the "Cox Panoramic Wifi" App on a smartphone works. It is the only way...

      Cox devs STILL need to fix the website though...

  • Allenc123's avatar
    Allenc123
    New Contributor II

    Also made a post on this!! Finally another brother with the same issues! you should check my post for my details, but i believe the website is just broke on Cox's end