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My modem experiences regular disconnects. I have been told of 3 official outages in the last 2 weeks in my neighborhood in Phoenix (plus other times where there's a connection issue that requires me to reset my 6 week old modem at least 3 days per week).
Is this a normal internet experience? I moved to this neighborhood about 6 weeks ago. My last house had Cox gigablast about 10 miles away from my current home never once had an outage in 3 years.
The outages occur during the day and evening and I'm at a loss for what to do as I work from home.
This is an outrageous number of outages and I'm getting increasingly fed up with the service.
Thanks for replying, however that doesn't explain the consistent outages in the neighborhood, as those presumably have nothing to do with the set up inside my home. The ethernet/WiFi connection is not the problem as when the modem is connected, everything works. The problem seems to be regularly losing connection to the main network.