Constant Outages
My modem experiences regular disconnects. I have been told of 3 official outages in the last 2 weeks in my neighborhood in Phoenix (plus other times where there's a connection issue that requires me ...
Forum Discussion
I was coming here searching for an answer to this very same question, same is happening to me since about February
Tiffany, please try the same steps outlined for Jcil, or contact us using the information provided. We are happy to help troubleshoot.
Contact information: please contact us through Facebook messaging, Twitter @coxhelp, email: cox.help@cox.com, or by contacting us via Live Chat on our website: www.cox.com/.../contactus.html Scroll down to and click on Let's chat to initiate a chat session. You may also call us on our Toll-free number: 1-800-234-3993, Tech Support is available 24/7.
Thank you,
Mike J.
Cox Support Forums Moderator
Contact information: please contact us through Facebook messaging, Twitter @coxhelp, email: cox.help@cox.com, or by contacting us via Live Chat on our website: www.cox.com/.../contactus.html Scroll down to and click on Let's chat to initiate a chat session. You may also call us on our Toll-free number: 1-800-234-3993, Tech Support is available 24/7.
Thank you,
Mike J.
Cox Support Forums Moderator
