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Is anyone else having the same issues with their Cox Panoramic router after the recent update? My security cameras can no longer be viewed and after speaking with numerous Cox reps, they had no answers or possible solutions for me. I completed a hard reboot on my router, they did not work. I set up triggers instead of port forwarding, that did not work. My ports are 100-107 which is not on the blocked list.
My last option is to purchase a different system altogether and throw this unit in the ocean. I also noticed after the update and being forced to use the cox wifi app my gig speed is about 500mbs.
Please let me know if anyone has a solution before I start buying new equipment.
I had issues with certain devices and programs not working when I enabled the maximum (high) firewall security on the modem. I found that instead of port forwarding, I needed to enable a “port trigger” so that the outgoing traffic could return via the specified port. This affected my Nest device, Discord, and VPN connections, among many others. Once I determined the correct port to set for triggering (and whether to use UDP, TCP or both protocols), I entered that info in the router’s (Advanced) config. Upon establishing a proper port trigger, all devices and programs that need to connect to an outside IP now work without issue. Have you made sure to select the proper port trigger protocol - or choose both UDP & TCP if in doubt? The alternative was to restore the modem’s security settings back to typical (medium).
My affected PC is connected via MoCA and while this resolved most of my software problems, I, like another who reported, cannot forward ports for MoCA devices. This has left me unable to forward the port for Remote Desktop because the router does not presently allow MoCA port forwarding.
Sorry for the noob questions.
I'm also experiencing the issues with port forwarding with my Panoramic Wifi (Technicolor) modem/router setup. Can you provide a bit more detail? I am in the following area: Advanced > Port Triggering > Add Port Trigger. I need to forward ports 7777 and 27015 both TCP/UDP. How do I enter this? Also, how do I specify which device to route traffic to?
Thank you for your reply -and for explaining the difference. I've setup a game server for Ark Survival Evolved, which requires ports 7777, 7778 and 27015. I've entered them into the Wifi app (using the webpage wifi.cox.com) instead of the modem's web interface. I also made sure that the firewall settings in Windows 10 were allowing the server traffic as well.
Unfortunately, the ports still appear to be closed when scanning with a webpage like canyouseeme.org. Am I still doing something wrong?
twenty20 said:Am I still doing something wrong?
After adding the rules to wifi.cox.com you have to reboot the modem/gateway for the changes to go into effect. See here for more info.
Unfortunately that didn't seem to make a difference. I've also disabled Advanced Security as well. Other things I have tried include (for the sake of testing) temporarily disabling my Windows 10 firewall altogether, setting DMZ to the computer and even saying nice words to it.
Sorry then, sounds like it's borked. Maybe it's your firmware. Do you have the option to buy your own router?
I actually do have another router, but placing the Panoramic Wifi unit into bridge mode disables my Cox cable boxes (evidently they stream from it).
I'll try to see if Cox can replace this unit. Thanks for your efforts to help!