Forum Discussion

rymrk913's avatar
rymrk913
New Contributor
5 years ago

Cox Panoramic recent update is blocking my port forwarding

Is anyone else having the same issues with their Cox Panoramic router after the recent update? My security cameras can no longer be viewed and after speaking with numerous Cox reps, they had no answe...
auddsnends757's avatar
auddsnends757
New Contributor

my smart washer and dryer and ring doorbell disconnected and I have tried everything to reconnect. Not sure if it’s related but Also moca is enabled and I am unable to disable it.

i hate cox, seriously about to leave cox and go with TMobile or some other cellular data internet.

LisaH's avatar
LisaH
Moderator
5 years ago
Hi Auddsnends757. The Moca setting being enabled on the Panoramic Gateway shouldn't interfere with the connection of any device. It is used for connecting the Contour 2 Wireless receivers and the Stream Players to the wifi. If you are having issues with your devices connecting to your gateway, our Cox Complete Care may be able to help for $10.00 per month. Check out www.cox.com/.../completecare.html. - Lisa, Cox Support Forums Moderator
  • kempsonfamily's avatar
    kempsonfamily
    New Contributor II
    5 years ago

    There is a problem with MoCA connections.  Any device connected to the MoCA network does not even appear on the available device list for port forwarding.  They are listed as connected devices on the gateway, but don;t appear under advanced settings, port forwarding, add port forward.