Read the forum guidelines
I get at least 20-30 spam emails delivered through Cox mail servers even though my spam settings are set to high. Funny that my desktop McAfee app places most of them in my Outlook spam folder. If McAfee can identify them why not Cox mail servers with maximum spam settings? I send them daily to firstname.lastname@example.org but I believe this to be a waste of time because the junk keeps delivering....Also should be noted that some legitimate emails do not make it through their servers and I have to use gmail accounts to get them delivered.
Why doesn't COX have these filters in place for INCOMING email? Why do your users have to become experts at filtering SPAM emails? Cox easily recognizes the spam on their OUTGOING servers, so why aren't those same filters in place for INCOMING emails?
The solutions suggested from Cox representatives on these forums is a useless waste of everybody's time - reporting the SPAM using the "report as spam" button, or sending it to email@example.com is useless and a waste of time - it changes absolutely NOTHING!