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First and formost.. I have Gigablast. I only have a Router with a ONT and not a modem.
Your own forums cause conflicting information concerning firmware updates. one post says you don't do firmware others say you test and will push updates. I have yet to see a single firmware update since i have had the modem. this is going on over 2 years now. what is the deal?
Routers have never been updated by Cox, only modems, and you said you have a ONT instead of a modem. If you want to upgrade your router's firmware, then it is up to you. See here.
::edit:: I should have said never been AUTOMATICALLY updated through the CMTS, because there is no CMTS when you have fiber. I forgot about remote support.
So even thought the router was provided by Cox, with a special version of the firmware on it.V1.0.3.48_10.0.85COX i'm able to upgrade my firmware anyways and not lose any of my speeds?
Ugg, chat is horrible IMO. I would try calling and ask for the people who handle Gigablast FIBER. Important that it's fiber, because Gigablast is also the name of their different DOCSIS 3.1 service. You basically need to talk to the people who have access to the remote support/SSH login for your router to gain access to push the firmware through. That is assuming Cox has modified the new firmware and has a update to push to it. If nothing else, the people who are technically capable of doing it would know the latest firmware.
Tech support was useless. they haven't released a new version of the firmware. the firmware version i have is over 2 years old. I'm unable to load the firmware directly from Netgear as it fails most likely from a digital signature standpoint. As I haven't researched residential routers in many moon's do you have and suggestions? Might be time to buy one i can control
No i'm not experiencing issues of that nature. I'm more concerned with KRACK and other features of the Router which aren't working properly. DDNS throws a error so fast on the screen I can't capture it.
Hey Becky, do you know what happened to my post about Smallnetbuilder? Did it get eaten by the forum bug or did a moderator remove it? Can I re-post now that a retail router is generally recommended?
Now it is back! You fixed it! Thanks
I wish I could take credit for actually doing something to fix it! LOL
Becky, I have heard that this was being worked on in the past.. Dec 2016 to be exact.