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DatPhilGuy's avatar
DatPhilGuy
New Contributor
9 years ago

High Jitter/ping fluctuation causing "lag" while gaming.

Was having "rubber banding" issues while playing an online game and noticed my ping was fluctuating from ~50 to over 120 ping, so I decided to run some tests.

-Pingtest results

-Tracert

-And here are my modem freqs

Im assuming the jitter is the cause of my issues. 

My modem is a NetGear CM500-100NAS

  • grymwulf's avatar
    grymwulf
    Contributor II

    Your jitter is typically less than 50ms from all the reports you've pasted, which is usually a typical acceptable level.  50ms is .05s which is lower than the typical human response time to stimuli (.25s).  Rubber-banding is usually triggerd by pings in the 250+ ms range, or severe dropped packets.  You aren't getting dropped packets either.

    Try running some pingtests (WinMTR) on your game servers to see if you are getting dropped packets from them, or higher jitter.

    Are you running on wifi or wired?  2.4Ghz or 5Ghz?  Large multiple-dwelling unit (condo/apartment/townhomes) or a tightly packed development?

  • DatPhilGuy's avatar
    DatPhilGuy
    New Contributor

    Wired

    Apartment

    The last apartment I lived in had ~2ms jitter, when I had xfinity.

    Rubber banding is happening in at least 3 different games(rocket league, Counter Strike and H1Z1). Im not imagining it.

    Im getting 120+ ping on us east servers. I get better ping to Europe. This doesnt happen all day every day, but it does happen most days, for long periods of time.

    Also the feel of playing on a 50ms ping compared to a 100ms ping in a game like Counter Strike is night and day. If my reaction time and my enemies reaction times are both 250ms, but my ping is 50ms higher, and we both shoot at the same time im dead. Reaction time has no effect in that situation.

  • Tecknowhelp's avatar
    Tecknowhelp
    Valued Contributor II

    Your tracert shows it takes 4-9ms to get from your computer to your router. If it was a wired connection, then something is wrong there. There is also congestion at hop 12, but it would better to isolate the LAN latency before troubleshooting that. Can you try a tracert from another wired computer or try a tracert connected direct to the CM500? 

    Also, I notice your upstream levels are high. They should be below 50. Are there any coaxial splitters you can bypass? If not, how does the coaxial/cable get from the street to the modem?

    BTW, what model router do you have?

  • DatPhilGuy's avatar
    DatPhilGuy
    New Contributor

    This is the tracert connected directly to the CM500

    There is 1 splitter that cannot be bypassed.

    Im not sure how the cable gets from the street to the modem, because of the apartment setup.

    Router is a NetGear WNDR4500v2

  • vegas50000's avatar
    vegas50000
    New Contributor

    OK, I jumped in my time machine and checked this thread in the future.  Cox ends up doing nothing to fix your issue.  You give up PC gaming completely and move on to other hobbies.

  • Omoeba's avatar
    Omoeba
    New Contributor

     

    vegas50000 said:

    OK, I jumped in my time machine and checked this thread in the future.  Cox ends up doing nothing to fix your issue.  You give up PC gaming completely and move on to other hobbies.

    please stop posting junk in the forums, thank you