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The contour app is not allowing me to watch TV shows at home even though I am connected to my home Wi-Fi network

I have searched the forum and did everything that the other people were asked to do. It worked fine last night, but it’s not working today. It is very sporadic. I never know from day to day if it will work. My iPad has been updated with the latest iPad OS. I have uninstalled and reinstalled the app. My router has been rebooted. please advise.

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  • App worked fine for a month or so for me.  Then it froze one evening. I have uninstalled and reinstalled several times. I can’t get past the get started option, the button is grayed out, won’t let me press it. I am trying to reinstall on an iPad. Any suggestions?