Forum Discussion

corbinsrus's avatar
corbinsrus
New Contributor
6 years ago

The contour app is not allowing me to watch TV shows at home even though I am connected to my home Wi-Fi network

I have searched the forum and did everything that the other people were asked to do. It worked fine last night, but it’s not working today. It is very sporadic. I never know from day to day if it wil...
Phillips03's avatar
Phillips03
New Contributor
6 years ago

Mine has not worked in over a month. Can someone please tell me when this app will be fixed? This is beyond ridiculous. 

  • Allan's avatar
    Allan
    Moderator
    6 years ago
    @Phillips03. What happens when you try to access the app? Also, what type of device are you currently using to access the app? -Allan, Cox Support Forums Moderator
    • ramires's avatar
      ramires
      New Contributor
      6 years ago

      allan App worked fine for a month or so for me.  Then it froze one evening. I have uninstalled and reinstalled several times. I can’t get past the get started option, the button is grayed out, won’t let me press it. I am trying to reinstall on an iPad. Any suggestions?