XRE 03121
experiencing this same issue with error XRE 03121 and after phone tech support I have a technician here who has tried almost everything. swapped box 2 times and still not working. Signal checked an...
Forum Discussion
on demand works and apps download but live TV doesnt work. Tech left. I was told Supervisor would call me as they are escalating the matter.
- Hi Lori221, we apologize for the inconvenience, and I understand this can lead to an unfavorable experience with our company. This case is currently being reviewed by our Video Escalations Team, and we hope to have more information for you within the next 24-72 business hours. -Kevin M. Cox Support Forum Moderator
Hi Lori221,
We received an update from our Video Escalations Team that this issue has been resolved. Please let us know if you need additional support.
Maria
Cox Support Forum Moderator
