Forum Discussion

mjs4471's avatar
mjs4471
New Contributor
7 years ago

XRE-03059 error on various channels Can’t view channels.

I get this error message. Cox rebooted my modem and I still can’t get some channels. 

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Mjs4471, since resetting the receiver hasn't cleared the XRE-03059 error on all channels, we should schedule a service call so an on-site technician can take a closer look at what's happening. My team can schedule the service call for you, if you like. Email us at cox.help@cox.com. Be sure to include your full name, address, and a link to this page in your email. If you prefer to speak to Technical Support to schedule an appointment, call 877-206-4210. -Becky, Cox Support Forums Moderator