Why is there NOT a CLOCK on the new Contour boxes…?

Hello, my contour box (with a clock) stopped working 2 days ago. Unfortunately, in 15 years of Cox service - this is probably the 5th box I have had. Anyway, when I went to the local Cox store I was told the boxes with clocks are being “phased out”. I then asked the young man if he had any there with a clock - although, he was very nice - he replied: “I would have to look through possibly 11 boxes to find one.” I wanted to say: “how about I give you $2500 a year to find one?”  It is disconcerting to pay so much for a service and have so few choices, not to mention the frustration of paying so much for something that isn’t working - right…..?