Forum Discussion

Gruntled's avatar
Gruntled
New Contributor
5 years ago

Why does Cox shrink the picture on some of the TV channels?

So I noticed Cox seems to zoom out or shrink some of the TV stations that they rebroadcasts, like CHARGE! and LAFF Networks.    If I watch them on my TV OTA with HD antenna, the TV shows have the b...
cable
contour
ChrisL's avatar
ChrisL
Former Moderator
5 years ago
Can you try checking a different TV and see if it also does the same thing?

-Chris
Gruntled's avatar
Gruntled
New Contributor
5 years ago

No I don't have any other TV iin the house that has Cox contour in that room..

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    Please power cycle the cable box and let us know if there is any change. -Allan, Cox support forums moderator.
    • Gruntled's avatar
      Gruntled
      New Contributor
      5 years ago

      No that didn't help either.

      • ChrisL's avatar
        ChrisL
        Former Moderator
        5 years ago
        One possibility is it may just be an issue with how the feed is formatted. If you're watching on an HDTV for example and it's an SD only feed it may not fit correctly on the screen in some cases. This is the kind of issue that would be specific to certain channels.

        -Chris