Forum Discussion

Gruntled's avatar
Gruntled
New Contributor
5 years ago

Why does Cox shrink the picture on some of the TV channels?

So I noticed Cox seems to zoom out or shrink some of the TV stations that they rebroadcasts, like CHARGE! and LAFF Networks.    If I watch them on my TV OTA with HD antenna, the TV shows have the b...
cable
contour
JonathanJ's avatar
JonathanJ
Former Moderator
@Gruntled

Have you check the video display setting on the contour box and if so what are they set to?

Jonathan J
Cox Moderator
Gruntled's avatar
Gruntled
New Contributor
5 years ago

Video output shows 16:9 1080p60 HD

Zoom: None 

But I tested andcand to Full and it didn't seem to help except stretch the picture to the sides a little on Charge network, other HD 16:9 channels didn't seem to affect the zoom.

  • ChrisL's avatar
    ChrisL
    Former Moderator
    5 years ago
    Can you try checking a different TV and see if it also does the same thing?

    -Chris
    • Gruntled's avatar
      Gruntled
      New Contributor
      5 years ago

      No I don't have any other TV iin the house that has Cox contour in that room..

      • Allan's avatar
        Allan
        Moderator
        5 years ago
        Please power cycle the cable box and let us know if there is any change. -Allan, Cox support forums moderator.