5 years ago
Why do I have to pay for the mini box when the listed channels do not come in.
Local channels about five miles from the mini box are available some of the time. I have spent hours with customer service on this and exchanged one crappy mini box for another and still the thing wo...
Error code M.3.1.4 the mini box not receiving a signal on those channels. Please try running a channel scan if that doesn't help send us an email with your full-service address and name so we can take a closer look. This link will help with running a channel scan www.cox.com/.../running-a-channel-scan-on-a-mini-box--dta.html.