Forum Discussion
- JonathanJFormer Moderator@CyberSec64
xre03056 and XRE-03062 normally refer to something wrong with the rf signal. Does this happen on specific channels and on all boxes?
Jonathan J
Cox Moderator - FranklinCasaNew Contributor
Been receiving
XRE-03062 every evening at the same time in the middle of a show. I am so annoyed and disappointed to pay so much for nothing but problems.
- BenS1Former ModeratorHi @FranklinCasa,
We know how frustrating it is to have error codes that interrupt your cable viewing. Please make sure all connections are securely connected (finger tight) and the cables are undamaged. You can unplug your cable box, wait 30 seconds, and then plug it back in. If you are still getting that error code please email us at cox.help@cox.com with your full name and address for further troubleshooting.
Ben S.
Cox Support Forums Moderator
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