While watching a movie on a premium channel or tubi app, suddenly pic to black for a few seconds and when it comes back on it changes the channel, what is causing it?
Picture goes black and then comes back on and channel changes on it's own.
Forum Discussion
- @My Gal, Are you experiencing issues with other sites and/or apps? Also, are you getting any error messages? Lastly, what speeds are you currently getting? -Allan
Same thing is happening to me. I was watching an on-demand dox on Showtime...screen went black...Showtime dox temporarily returned onscreen...screen went black again...and the channel changed to previous one I was watching. It's either a switch-video channel or a Contour glitch.
Any update to this? Are you ignoring it? It's still occurring.
- @Bruce, I am not aware of any issues currently with the Contour App. Is this only happening with the Showtime channel? -Allan, Cox Support Forums Moderator.
Well, in addition to my Showtime and the OP's premium channel and tubi, I'd induce this glitch involves a few channels.
Everything a-okay in the Cox VOD section? It's all hunkydory? Good to know.
