Forum Discussion

Dhaunte's avatar
Dhaunte
New Contributor
5 years ago

When does Cox intend to add the HboMax App to their Contour package.

I subscribed to HBO with the understanding that Cox was going to make the app available on their Contour package.  I have access to HBO Max on all of my devices except the place that I want it, on my...
JonathanJ's avatar
JonathanJ
Former Moderator
5 years ago
@Dhaunte

The HBO Max app is not available on Contour 2 or Contour Stream Player service. For a complete list of apps available on Contour 2 or Contour Stream Player, refer to About Contour 2 Receiver Apps.
The HBO Max app is available on most smart devices, personal computers, or Roku services.
We can submit a request if you like, simply email your full name and address to cox.help@cox.com.

Jonathan J
Cox Moderator
  • teecajun1's avatar
    teecajun1
    New Contributor II
    5 years ago

    It would seem that if I am paying Cox for HBO I should get all of the HBO Max programming on the Cox box. A Cox customer representative advised Cox's contract with HBO Max excluded access to certain programing and On Demand features such as episodes. 

    The Cox's subscribers share of the HBO market I am sure is significant. If I am forced to stream to get HBO Max programing I just as well cancel Cox and stream everything. But then again maybe that is the plan.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      HBO and HBO Max are 2 different services.  HBO is for cable TV and Max is for Internet streaming.  It'd be like if I had the Mini Box and already pay for NBC, Cox should give me Peacock for free.

      I don't know why HBO limits Max to certain devices but if you subscribe to HBO, you'll get Max only on 1 of those certain devices.

      • teecajun1's avatar
        teecajun1
        New Contributor II
        5 years ago

        Yes of course you are correct. As a Cox subscriber I can get HBO Max streaming via smart TV. However to make it convenient for me Cox could put the HBO Max App for streaming on the Contour Apps as it does for Netflix,