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JackWabbit87's avatar
JackWabbit87
New Contributor
4 years ago

Voice remote problems

I followed my contour 2 voice remote's instructions to set up voice controls. Pressed the "Setup" button till yhe LED turned from red to green, then pressed the Contour button, but instead of g9ving me instructions to follow or giving me a 3-digit code. The LED blinks, green then red, then red and turns off, and nothing else happens. Is thier something wrong with the Equipment, TV, remote, or Contour box, or am I missing something?

      • BenS1's avatar
        BenS1
        Former Moderator
        4 years ago
        @JackWabbit87,

        Do you have another remote in the home that you can try? Also, make sure you manually reboot your box just to make sure that the issue is not related to your cable box.


        Ben S.
        Cox Support Forums Moderator