Forum Discussion

melanieandan's avatar
melanieandan
New Contributor
12 months ago

USA won't tune in

I cannot tune in to USA Network- the main alternative to NBC with Olympic coverage.   It's not a cable box issue.  And it ONLY is USA- all other channels work.  Is this an issue for anyone else?  

 

4 Replies

  • CurtB's avatar
    CurtB
    Honored Contributor
    12 months ago

    USA Network works fine for me.   Do you get an error message?  Is it pixelated?  Black screen?  Can you view the channel on watchtv.cox.com?  It's probably a short-term issue but contact cox.help@cox.com .  Include your full name, the service address and a link to this discussion.

    • melanieandan's avatar
      melanieandan
      New Contributor
      11 months ago

      Thanks for the reply. It's still not working, is now highly pixelated at times, and other times will say "this channel is temporarily unavaiable" -  again all other channels seem to be working, super odd.  I contacted cox help- person tried to reset cable box but didn't work (I've tried taht several times too.)

      • MichaelJ's avatar
        MichaelJ
        Moderator
        11 months ago

        HI melanieandan, feel free to contact our Social Media Team for additional assistance: Facebook, X (formerly Twitter), or send us an email to cox.help@cox.com. Thank y9u,