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ci1551's avatar
ci1551
New Contributor
3 years ago

Upgraded to Tivo Edge M-card issues on Cox servers

Our last TiVo finally bit the dust and we ended up getting a Tivo edge. I called into tech support to move the m-card over to the new Tivo and was told it would take anywhere from 15 minutes to two h...
ci1551's avatar
ci1551
New Contributor
3 years ago

update 2:  Tech came out told him the story, so he called in and the data number was all zeros on cox's end. Got the numbers fixed and TV has been working ok since. He also ran a test on the lines and said the low channels were in the red, replaced the amplifier and now the low channels are good but the high channels are red.  Glad he didnt cancel the appointment so it is logged now.