Forum Discussion

Gennybc's avatar
Gennybc
New Contributor
7 months ago

Updated remote no bueno!

Was given a “new” remote at Cox store recently only to find the mute doesn’t work, the volume sticks, voice control doesn’t work at all! This is an IMPROVEMENT?!?!

  • Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!