Gennybc
7 months agoNew Contributor
Updated remote no bueno!
Was given a “new” remote at Cox store recently only to find the mute doesn’t work, the volume sticks, voice control doesn’t work at all! This is an IMPROVEMENT?!?!
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!