Tv Picture but no sound
Good tv picture on Channels 7, yvazh and 68,fbnhd but NO sound. I have two tv sets both using different control boxes One is a standard cox rental the other the mine box. The problem is the same in both sets? Two phone calls to Cox service and I am told the rental box is old and needs to be replaced. If this is true then why are the two different sets showing the same problem? And, I noted in my records that the rental box was installed at the same time Cox installed the fiberglass cable in my area. Stands to reason that if my rental box is old then the cox interchange between, fiberglass and the coax cable feeding my house must be old? Cox wants to charge me $75.00 to send a tech out to review the problem. The problem must be the fiberglass to coax or my old rental. Both cox equipment. So why the $75.00 charge? I am 95, hate to drive in Tucson. Surly after having been a customer for well over 30 years some consideration might be offered by Cox?