Forum Discussion

Sheryl_Robbins's avatar
Sheryl_Robbins
New Contributor
7 months ago

Tv checking services once a week

For one, the TV checking services once a week tells me they don’t feel their own product is good enough. I’ve never had a cable company do that. And secondly, never, ever should they have done that during the biggest breaking news we have had in presidential history and that is when the verdict was coming in for Donald Trump’s trial. A little while after the verdict came in, sure enough there comes the **bleep**ing Cox service checking our TV channels and they went out because of it!  That’s the other reason I’m leaving Cox cable this next month. Can’t wait till I’m done with them!

  • JulianN's avatar
    JulianN
    Moderator
    7 months ago

    Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and do not want to see you go. I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!