TV Cable Box
A general question: I've had various Cox TV cable boxes for about 15 years. I currently have Contour 2 which is by far the best of the bunch. Today, my main box worked fine (blue light on) but the mi...
Forum Discussion
@armentas
Here in the office, we have tools that help point us in a direction to reach a resolution to your service disruption. If that fails the next step would be to schedule a technician out. Since the technician will physically be at your home, has extensive, specialized training, and is able to separate the different parts of your service connections, it is best if we leave a diagnosis and resolution to the technician. They will be glad to explain what they are seeing and how they will be fixing your issues. We need to first check the signal levels on your cable boxes please email your full address and the primary name of the account holder so we can work towards a resolution.
Here in the office, we have tools that help point us in a direction to reach a resolution to your service disruption. If that fails the next step would be to schedule a technician out. Since the technician will physically be at your home, has extensive, specialized training, and is able to separate the different parts of your service connections, it is best if we leave a diagnosis and resolution to the technician. They will be glad to explain what they are seeing and how they will be fixing your issues. We need to first check the signal levels on your cable boxes please email your full address and the primary name of the account holder so we can work towards a resolution.
