Forum Discussion

Desert_Rat's avatar
Desert_Rat
New Contributor III
2 years ago

Tuning Adapters Rebooting

Two days ago, Cox installed two of the new high-low frequency tuning adapters to stop the constant rebooting of the old units. They are much smaller and so far have not had any issues. I would like...
  • Nevada_1K's avatar
    Nevada_1K
    2 years ago

    I've been posting about the TA issue for several months in the Tivo Community Forum.  I noted there earlier this month that I was advised by the Cox escalation techs I was in contact with that a "fix" to the Cisco Tuning Adapter constantly rebooting and dropping the TiVo connection was being tested by both Cox personnel and a select number of TiVo users.  I was told the testing was anticipated to last at least two months, through December and January. 

    A comment that if "the fix" was determined to resolve the problem, it would likely result in a firmware update to the Cisco TA's.  There was no reference to the possibility there might be an entirely different model TA as "the fix".

    Here's hoping Desert Rat will provide us with more info.

Nevada_1K's avatar
Nevada_1K
New Contributor II

@Desert Rat - could you advise what market you are in, and as WiderMouthOpen asked, the make/model number of the new TA. A picture would also be great. Thank you.

  • Nevada_1K's avatar
    Nevada_1K
    New Contributor II
    2 years ago

    @WiderMouthOpen - It's possible Cox may have required Desert Rat to sign a non-disclosure agreement in order to test the new Tuning Adapter.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      It's possible, but you think they would have mentioned that in the OP. Also, if a NDA was needed, you think they would have tested it with a employee first.

      • Nevada_1K's avatar
        Nevada_1K
        New Contributor II
        2 years ago

        I've been posting about the TA issue for several months in the Tivo Community Forum.  I noted there earlier this month that I was advised by the Cox escalation techs I was in contact with that a "fix" to the Cisco Tuning Adapter constantly rebooting and dropping the TiVo connection was being tested by both Cox personnel and a select number of TiVo users.  I was told the testing was anticipated to last at least two months, through December and January. 

        A comment that if "the fix" was determined to resolve the problem, it would likely result in a firmware update to the Cisco TA's.  There was no reference to the possibility there might be an entirely different model TA as "the fix".

        Here's hoping Desert Rat will provide us with more info.