Forum Discussion

kkeifer01's avatar
New Contributor

The Cord is Cut.

Saying goodbye from an account that has paid Cox monthly since 1978.

Was it the annual boost in cost due to a "Loyalty Program" expiring?  Was it the threats to possibly charge me to have a technician come out to help me regain service?  Or was it the lengthy waits to speak to a support person because they were experiencing "unusually heavy volume" of calls?

Actually it was because they quoted me a new rate after I dropped their overpriced and sluggish internet service, and later snuck in a $53 overcharge, and refusing to consider waiving it. 

Streaming now with YouTube and Netflix... Keeping all my programs, and saving almost $100/mo. Bye!

2 Replies

  • Darkatt's avatar
    Valued Contributor III

    Just remember streaming uses data, in some cases, a LOT. 4K on Netflix can use as much as 8GB per hr. 

    Also remember most ISP's have data limits as well, and going over = extra costs.