Forum Discussion

jraeg66's avatar
jraeg66
New Contributor
6 years ago

Still cannot record from time I start watching a program!

I saw the thread regarding inability to record programs from the time you start watching on cox contour. Has there been any progress with this? I was just watching a live news program and wanted to r...
EricaW's avatar
EricaW
Former Moderator
Hi Jraeg66,

I understand your position and feel the same way. Regretfully, there is no update at this time. The Contour service remains unable to record from before the point the button is pressed. It is unfortunate that it is the case, even if you are on the channel well in advance or making the selection. Thank you for sharing your concern. We will pass it on to the Programming team.

-Erica
Cox Support Forums Moderator
RC80's avatar
RC80
New Contributor II
6 years ago

I just received Contour 2 (upgrading from old boxes),  I had no idea there was this limitation!!  Going backwards is not an upgrade.  Reading the forum I am thinking of changing my mind before I self install and activate